Active Sales: Talk to customers, you’ll sell double that

There’s a well-known saying in the store that lazy mushrooms are just a misfortune. Whoever can move his tongue lightly will sell much more. And it is not just that such a clever person “harasses” the customer. This is basically another offer.

Active Sales: Try to satisfy your customers as best you can

Lehits marketing is based on relationships. That’s why intuitive entrepreneurs talk to customers.

I know a shop where the saleswomen sell in the usual steady way, on the other hand, the kiss of two smart guys does not stop. While in one of the corners it is usually empty, there is a queue on the other side.

In addition to the undeniable effect of flattery these sellers use, it is also about providing information. It’s difficult for the average customer to get an overview of your entire offer, and a sales interview is definitely the best way to broaden their horizons. He only wants one thing – to stop serving the ordered goods and start actively showing.

“Stop offering the required goods and start displaying actively.”

How to Actively Sell with Lehits

Let us now look at examples of how to achieve the necessary sales dynamics, for example in a meat and sausage store environment:

Continue to fit better

First, you might want to define a customer’s request. Not to impose something else on him, but to feel taken care of and ready to comply:

Customer: “kilo feathers”
Salesperson: “Let’s look for a nice grinding company, why should we choose the best for you?”

Give it a taste and try it

Let this taste be a natural part of selling in these cases, as it stems from the situation and follows it. For example, as follows:

Customer: Twenty tourist salami blankets.
Seller: “We have an excellent salami, but besides it we can also offer you new ones here, in my opinion the best. Would you like to taste it?”
Customer: “Why not …”
The seller cuts a piece of salami and stabs it with a fork and says to the customer, “Please … as you can certainly feel, this new salami has a sharper flavor.” (Smiling) “So something for us, guys!” What do you say, try it?

Ultimately the call to buy matters. It should look normal again, no coercion or begging.

Use recommendations

Recommendation is one of the important guiding principles for a client when making a decision. Of course, he will give more than one recommendation from his loved ones, but he will be happy to listen to him when selling Other greetings. For example:
Customer: Twenty tourist salami blankets.
Seller: “We have excellent salami salami, but besides it we can also offer you new ones here, which I think is better. It was sold within an hour in Brno. It has an interesting spicy taste.”
or:
Customer: Twenty tourist salami blankets.
Seller: “We have an excellent salami, but we can also offer you this new product in addition to it. People buy it on stilts today. We really had to ask for more.”
Or also:
Customer: Twenty tourist salami blankets.
Seller: We have excellent tour salami, but we can introduce this novelty to you in addition to that. A moment ago there was a gentleman, who came for the second time, first buying ten blankets and then three piles. “

Involve the customer in the sale

It’s not very pleasant for a shopper to have to stand at a counter for long minutes without ever knowing it What are you doing now?. Sometimes, he runs somewhere and he can only guess whether or not you will bring him new goods. Therefore, it is imperative that you be in verbal contact with the client at all times. For example:

Customer: Twenty tourist salami blankets.
Salesperson: “Are we cutting? Yes? It’s cool today, the wheels are so thin. Do you see how they cut well? We’ll weigh twenty-two blankets, sir. Can we leave them please?”

I note that the seller must have this conversation quickly and effectively. When it comes to some buzzing, a customer definitely won’t appreciate it.

Another way to engage the customer is Ask him to agree:

Customer: Twenty tourist salami blankets.
Seller (takes the hand and shows the cut): “We have one here, or is this here. Which one would be better, do you think? It seems more used. Would you prefer to use more? Or here, but there will be a heel. What do you say, do we leave it if I add you Some decor for free?

Encouraging tastes and desires for merchandise

It is known from psychological research that when we are hungry, we buy more food. You can achieve the same effect by encouraging the taste of the customer. In addition to the previously mentioned pictures and some other auxiliary tools (vegan dolls), you can also do this orally.
You need to express yourself to the customer as best you can They expressed the taste of the dish:

Customer: Kilo neck.
Salesperson: “Let’s take a look at a nice neck … What will it be, let’s pick the one that’s best for you?”
Customer: “for the mind.”
Salesman: “We have a nice piece here. I can already see the crusty crust and the meat will melt on the tongue …. How much will we give?”
Customer: “Give me a pound and a half.”

Praise clients

If you act like a true sales expert, the customer feels proud when you do Praise choice and choice. So try to make praise a natural part of the sales conversation with the customer.

Customer: Kilo neck.
Salesperson: “Let’s take a look at a nice neck … What will it be, let’s pick the one that’s best for you?”
Customer: “for the mind.”
Salesman: “I praise you, the best cutlets from the neck. You can see you know!”

Reward customers

There are many bonuses, discounts and promotions for “wholesale”. You can simply by setting policies Reward customers For large purchases, for example, small things. In this case, it is not the price of the gift that matters, but the seller’s surprise and interest. For example, as follows

Customer: “Some nice neck.”
Salesperson: “Let’s take a look at a nice neck … What will it be, let’s pick the one that’s best for you?”
Customer: “for the mind.”
Salesman: “I thank you, the best cuts are from the neck. You can see that you know! How much will we give?”
Customer: I need five kilos.
Salesman: “Then it’s going to be a real event! I’ll add a bag of spices to the scraps for free as per company interest.”

You can also use a bonus similar to This caused the need for more purchasesAs you can see from this example:

Salesperson: “Let’s take a look at a nice neck … What will it be, let’s pick the one that’s best for you?”
Customer: “for the mind.”
Salesman: “I thank you, the best cuts are from the neck. You can see that you know! How much will we give?”
Customer: I need five kilos.
Salesman: “Then it will be a real event! I will add a bag of spices to China for you as company concern for free. Next time, you will only buy meat.”

Offer customers more

Never accept what the customer wants. There is always a possibility for that Buy something. I consider this to be a more effective way to increase sales than attract more customers to the store. Above all, warn shoppers about promotions if they don’t use them. In this case, it is better not to have a lot of procedures, three will suffice. Use words like “appropriate”, “recommend”, “just for you”, etc. For example:

Seller: “Is there anything else I can offer you?”
Customer: “Thank you, that’s it.”
Seller: “I can also recommend our special discount on pork liver. I’ll add one tried-and-true recipe with a schedule and you’ll have a great dinner. You’ll see how your husband praises you!”

At the same time, pretend you’re giving the customer special offerWho will get it only:

Seller: “Is there anything else I can offer you?”
Customer: “Thank you, that’s it.”
Salesman: “As our loyal customer, I can also recommend you our special discount on pork liver. Today they are really great. I will add one tried-and-true recipe with a schedule and you will have a great dinner. You will see how your husband praises you!”

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